Privacy Policy

Last Updated: 21-03-2025

Van der Tol & Bos is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website or make a purchase. We aim to be transparent about how we process your data, in line with the General Data Protection Regulation (GDPR) and Dutch privacy laws.

By using our website or purchasing products from us, you consent to the practices described in this policy.

 

1. Data Controller

The data controller responsible for your personal data is:

Van der Tol & Bos
If you have any questions or concerns regarding this policy or how we handle your personal data, please contact us.

 

2. Information We Collect

We collect both personal and non-personal data when you interact with our website or make a purchase.

2.1 Personal Information:
When you make a purchase or create an account, we may collect:

• Full name

• Address (delivery and billing)

• Email address

• Phone number

• Payment details (processed securely by third-party providers)

2.2 Non-Personal Information:
We may also automatically collect non-identifiable information to improve the functionality of the website, such as:

• IP address

• Browser type and version

• Device information (e.g., mobile or desktop)

• Pages visited on our website

• Time and duration of your visit

Cookies:
We use cookies (small text files) to improve your experience on our website. These cookies may store preferences or track your activity. You can manage your cookie preferences through your browser settings.

 

3. Legal Basis for Processing Your Data

In accordance with the GDPR, we process your data based on the following legal grounds:

• Consent: For sending marketing communications and newsletters, we will ask for your explicit consent. You can withdraw this consent at any time.

• Contractual Necessity: To process and deliver your order, we need your personal data, such as shipping details and payment information.

• Legitimate Interests: We may process your data to improve our website and customer service, ensuring a better experience for our customers.

• Legal Obligation: We may need to process and store certain data to comply with legal requirements (e.g., tax laws).

 

4. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders, including delivery and payment processing

• To provide customer support and answer your inquiries

• To send you updates, promotions, and special offers (if you have opted-in)

• To improve and personalize our website and services

• To comply with legal obligations, including record-keeping for tax purposes

 

5. Sharing Your Information

We will not sell, rent, or trade your personal data. However, we may share your information with third parties in the following situations:

• Service Providers: We may share your data with third-party companies who help us with payment processing, shipping, or email communication. These companies are obligated to keep your information confidential and secure.

• Legal Compliance: If required by Dutch or EU law, we may disclose your personal data to governmental authorities or legal entities.

 

6. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. This includes the use of SSL encryption for secure payment processing. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

 

7. Retention of Data

We will only keep your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for as long as required by Dutch or EU law (e.g., tax retention requirements).

 

8. Your Rights

As a resident of the Netherlands (or the EU), you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: If your data is inaccurate or incomplete, you can request correction.

• Right to Erasure: You can request that we delete your personal data under certain circumstances (e.g., when it is no longer necessary for the purposes it was collected).

• Right to Restriction of Processing: You can ask us to limit the processing of your data in certain situations (e.g., while you contest the accuracy of the data).

• Right to Object: You can object to the processing of your personal data for marketing purposes or based on legitimate interests.

• Right to Data Portability: You can request to receive your data in a commonly used, machine-readable format to transfer it to another provider.

To exercise any of these rights, please contact us at [Your Contact Email].

Complaint to Supervisory Authority:
If you believe that we are not handling your data in compliance with the law, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). For more information, you can visit www.autoriteitpersoonsgegevens.nl.

 

9. Data Transfers

We do not transfer your personal data outside of the European Economic Area (EEA). If we ever need to transfer data outside of the EEA, we will ensure appropriate safeguards are in place to protect your privacy.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Please check this page regularly to stay informed about how we are protecting your data.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we process your personal data, please contact us at:

Van der Tol & Bos
Email: vandertolbos@gmail.com