Terms and Conditions
Last Updated: 21-03-2025
Welcome to Van der Tol & Bos. We are delighted that you are shopping with us. These Terms and Conditions govern the use of our website and the purchase of furniture and other products through our website. Please read these terms carefully before placing an order. By using our website and making a purchase, you agree to these Terms and Conditions.
1. Identity of the Company
Van der Tol & Bos
Email: vandertolbos@gmail.com
Phone: +31 646566191
Chamber of Commerce (KvK) Number: 96624094
VAT Number: [VAT Number]
2. Applicability
These Terms and Conditions apply to all offers, orders, and agreements made through the Van der Tol & Bos website. By placing an order, you agree to these Terms and Conditions.
3. Offer and Agreement
3.1 Offer:
All offers on the Van der Tol & Bos website are non-binding and can be changed at any time. Prices of products are inclusive of VAT unless stated otherwise. Any shipping costs will be separately indicated.
3.2 Agreement:
An agreement is concluded when you place an order through our website, and we accept the order. We will send you an order confirmation via email once your order has been received and processed.
4. Prices and Payment
4.1 Prices:
All prices on the website are in euros (€) and include VAT. Shipping costs are displayed separately during the checkout process.
4.2 Payment:
Payment can be made via various payment methods, such as iDEAL, credit card, PayPal, or bank transfer. Full payment must be received before the order is shipped.
5. Delivery
5.1 Delivery Time:
We strive to process and ship your order within [number of business days, e.g., 3-5 business days] after payment is received. Exact delivery times may vary depending on product availability and shipping address.
5.2 Delivery Address:
You are responsible for providing the correct and complete delivery address when placing your order. We are not liable for any delays or issues that arise due to incorrect address details.
5.3 Shipping:
We will deliver the products via a carrier chosen by us. Shipping costs will be clearly displayed during the ordering process.
6. Right of Withdrawal
6.1 Right of Withdrawal:
You have the right to cancel your order without giving a reason within 14 days after receiving the products (Right of Withdrawal). The products must be returned unused and in their original packaging.
6.2 Exceptions to the Right of Withdrawal:
The right of withdrawal does not apply to customized or special order products, or to products that have been opened or used after delivery.
6.3 Return Shipping:
To exercise your right of withdrawal, please contact us at [contact email] within 14 days after receiving the products. We will provide you with return instructions. Return shipping costs are at your own expense unless otherwise agreed.
7. Warranty and Complaints
7.1 Warranty:
We offer a warranty of [number of years] on our products, covering defects caused by manufacturing errors. The warranty does not cover damage resulting from improper use, normal wear and tear, or external factors.
7.2 Complaints:
If you have a complaint about your order or a product, please contact us within 14 days after receiving the items via [contact email]. We will address the complaint as soon as possible and provide a solution.
8. Liability
We are not liable for any damages arising from the use of our website or products purchased from us, except in cases of intent or gross negligence. Our liability is limited to the amount paid for the specific product in question.
9. Intellectual Property
All content on our website, including text, images, logos, and product photos, is protected by copyrights and other intellectual property rights. You are not permitted to use or reproduce any content without our express permission.
10. Privacy
We are committed to protecting your personal data. Please review our Privacy Policy for more information on how we collect, use, and protect your information.
11. Applicable Law and Disputes
11.1 Applicable Law:
All agreements and legal relationships with Van der Tol & Bos are governed by Dutch law.
11.2 Disputes:
In case of a dispute, we will attempt to resolve the issue through mutual agreement. If we cannot reach a resolution, the dispute can be submitted to the competent court in the Netherlands.
12. Changes to the Terms and Conditions
Van der Tol & Bos reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review these terms periodically to stay informed about any changes.
Contact Information:
Van der Tol & Bos
Email: vandertolbos@gmail.com